Shipping Policy

 

Thank you for shopping at KOMFY. We are committed to providing you with a seamless and satisfactory shopping experience. This Shipping Policy outlines the details regarding the shipping process and delivery of your orders.

 

1. Order Processing Time:

All orders are processed within 7-10 business days (excluding weekends and public holidays) after receiving payment confirmation. This time frame includes order verification, quality control checks, packaging, and handing over to the shipping carrier.

 

2. Shipping Methods and Carriers:

- We partner with reliable shipping carriers to ensure prompt and secure delivery of your orders. The specific carrier used for each order may vary based on factors such as shipping destination, package size, and shipping speed.

-Our shipping methods include standard shipping from India. The estimated delivery time for the shipping method will be provided once the order has been shipped.

 

3. Shipping Destinations:

We currently offer shipping to Australia. Please note that shipping restrictions may apply to certain locations, and we reserve the right to decline orders with shipping addresses in restricted areas.

 

4. Shipping Fees:

The shipping fees are calculated based on factors such as the shipping destination, package weight, and selected shipping method. The applicable shipping charges will be displayed during the checkout process before completing the order.

 

5. Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing the tracking information. This allows you to track your package's progress and estimated delivery date. Please note that it may take up to some hours for the tracking information to become available after receiving the shipping confirmation email.

 

6. Customs and Duties:

Please be aware that customs fees, import duties, taxes, or other charges may be applicable based on your country's regulations. Any additional charges imposed by customs authorities are the responsibility of the customer. We recommend contacting your local customs office for more information on potential fees or restrictions before placing an order.

 

7. Order Delays and Exceptions:

While we strive to meet the estimated delivery times, please note that unforeseen circumstances or factors beyond our control may cause delays. These may include but are not limited to weather conditions, customs clearance, holidays, or disruptions in shipping services. We appreciate your understanding and patience in such cases.

 

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team for assistance. We are here to ensure your satisfaction and provide any necessary support throughout the shipping process.